The School of Creative Education has three educational services… one is online, one is a conference called Face2Face, the other on campus in the Yarra Valley, Victoria, Australia. The campus has policies and practices which are separate from this Policy and that are available by request or via the websites. The terms in this document only apply to these websites, not the campus. Please contact firstname.lastname@example.org for more information.
When do we collect personally identifiable information?
We collect personally identifiable information from our users when, through these websites, you register or enrol for a program or service, subscribe to our newsletter, respond to a survey, fill out a form, or order or purchase a program, service or product created by us or a third party.
What personally identifiable information do we collect?
Our users may be asked to provide us with your name, email address, mailing address, phone number, and other details such as your age depending on the nature of the function you have chosen.
How do we use your information?
Our websites and associated services are hosted in Australia. If you are outside Australia, your information will be processed and stored in Australia and you are consenting to such processing and storage.
We are committed to protecting your privacy, with your personally identifiable information regarded as confidential. All information is stored on our secure data base. Only employees with written authority provided by the Board of the Service are able to access and use information collected from individual users on a position or task-related basis.
We use the PII we collect from our users for a variety of reasons but for whose purpose is to provide our users with a continually improved experience of our Service. These reasons include enabling us to deliver the type of materials users need and want; tweaking and updating the functionality of the website; administering enrolment to a program; administering a contest, promotion, survey or other site features; processing orders and sending information and updates pertaining to orders; sending information about our programs, services and products including promotions, specials, gifts and community events; responding to inquiries, requests and questions; and forwarding to users subscribed newsletters.
We will not use false or misleading subjects in our messages and emails. If the message is a promotion, we will represent it as an advertisement in a reasonable way. We will not use your e-mail address, postal address or phone number for unsolicited mail. Any contact made by the Service will only be in connection with the provision, facilitation and promotion of agreed programs, services and products.
If at any time users would like to unsubscribe from emails, you can follow the ‘opt out’ or ‘unsubscribe’ instructions at the bottom of each email to promptly remove you from all correspondence.
You have the right to request sight of, and copies of any and all PII we keep about you and your dependants. You are requested to retain copies of any literature issued in relation to the provision of our programs, products and services. Where appropriate, we shall provide you with written information, handouts or copies of records as part of agreed contracts including enrolment.
Third Party Disclosure
Your personally identifiable information will not be divulged to any third party other than those authorities required to fulfil your requested transactions, or as required by Australian law.
We do not sell, trade, rent or otherwise transfer your PII to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may have to release your information when we are lead to believe release is necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety, to which we will provide you with advance notice if possible.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The websites are designed to provide adults and students with information.
If you are under 18-years-old, you agree that you have obtained consent from your parent or guardian to subscribe to and make a purchase through the Service and they agree to be bound by these Terms on your behalf.
We will not knowingly collect information for any child under the age of 18. If we become aware that personal information has been provided and therefore collected from a person under 18 years, we will attempt to contact the parents or caregivers using the contact information provided and secure their agreement to our Terms. Failing this, we will delete the information and terminate the child’s account.
If you believe that we may have collected personal information from a child, please contact us at email@example.com.
All images containing imagery of our community will be published on the websites, social media and newsletters only with the verbal or written consent of the people in the image or the caregivers of the children under 18 years of age in the image. The people’s names will not be referred to on the image or tagged in the image. If you are concerned about an image published on the Service and wish for it to be removed, please contact us.
How do we protect visitor information?
Our websites are scanned on a regular basis for security holes and known vulnerabilities to make your visit to our sites as safe as possible. We use regular Malware Scanning.
Offences exist for unauthorised actions against computer systems and data. We will investigate any such actions against our systems with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
We do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings and our technician is happy to advise you on how to do this. Each browser is a little different; you can also look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled. It may affect your site experience such as efficiency, and some of our services will not function properly.
However, you can still place orders.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We implement programs such as remarketing with Google AdSense, Google Display Network Impression Reporting, Demographics and Interests Reporting, and DoubleClick platform integration.
We along with Third Party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt-out Browser add on.
Fair Information Practices
The Fair Information Practices Principles form privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to ensure we continue to protect personal information.
In line with Fair Information Practices, should a data breach occur, we will notify the users via email within 7 business days, and we will notify the users via in site notification within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle conveys that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
Users are able to change their personal information by emailing us at firstname.lastname@example.org
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